SALES
The Hook Up offers sales of new electronic equipment. We can be very competitive with retail stores and internet resellers. Avoid the worry of shipping damage and having warranties and expensive cables forced on you. Our product line is based upon quality name products with good histories of reliability.
EQUIPMENT UPGRADES
Is your equipment aging, or would you like to upgrade to new technology like Dolby Atmos, 4K or get access to new streaming platforms? If so, The Hook Up can help. We listen to our customers, find out their needs and vision of use, then suggest and sell them the correct products to fulfill their needs. You will not have warranties and overpriced cables pushed upon you like our retail counterparts. Our 30 years of experience will ensure all our customers are matched up with the correct equipment.
INSTALLATION
We can install any type, brand and age of audio/video products. We will perform the setup based on your individual needs and vision of use. We will make sure to integrate your new and existing equipment, calibrating for optimum sound and picture and with a heavy emphasis on user-friendly operations.
REMOTE PROGRAMMING
After your products are installed, your remote(s) situation will be evaluated. We’ll try to get you down the least number of remotes possible to run your system. That is possible using the pre-programmed and learning functions of your existing remotes. If you’d like just one master remote, that is possible too. We’ll help you choose the right remote, program it and teach you how to use it.
INSTRUCTION
When you need help operating your equipment, forget owner’s manuals; and don’t waste your time waiting on hold hoping to get a fairly competent support representative. During your training you will not be rushed, and we will work at your comfort level. You will be running your equipment like a pro in no time!
TROUBLESHOOTING
Do you own an existing system with a problem and don’t know who to call? The Hook Up can help. No matter how old the equipment is, who sold it to you or who installed it, we can troubleshoot all types of audio/video problems.
WI-FI INSTALLATION/ Troubleshooting
WI-FI is an evolving technology. Upgrading to a newer technology router or mesh WI-FI router can improve coverage area and help take advantage of the higher speeds being offered by various internet providers. The Hook Up also troubleshoots existing WI-FI networks. We can help with dead spots and extend coverage to places in your home where signal is weak.