Phoenix, Arizona

The Audio-Video Maintenance Company
Your Home Deserves!

About Uslogo the Hook Up AV Phoenix and Santa Fe

Remote Programming

Onsite programming and training for your remote.


Equipment Instruction

We’ll train you at your speed
to learn how to get the most
out of your equipment.

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Opened in October of 2003 by Alan Brown, The Hook Up Phoenix continues to be one of the best reviewed businesses in the metro Phoenix area. Specializing in residential consumer electronics sales, setup and troubleshooting, The Hook Up has earned many accolades, including three Best of Phoenix honors, an 11-year consecutive Angie’s List Super Service Award winner and twice earned Angie’s List contractor of the year honors.

Keeping with the times, The Hook Up is now offering Wi-Fi networking setup and troubleshooting along with their core home audio and video services. We work on small basic systems, large complex systems, distributed audio systems, and we can install systems depending on customer’s budgets. The Phoenix location, now operated by Jordan Spear with real-time tech support provided by Alan Brown, Phoenix customers will continue to receive the same high quality service they have grown accustomed to for nearly two decades.

meet Jordan

Service Area

Phoenix, Arizona and most all the cities of Maricopa county.

Office: (480) 635-8128
Emergency: (602) 377-7108

Monday-Friday: 9am–5pm
Saturday: By Appointment Only

The Hook Up Phoenix does not repair audio/video equipment but we recommend Jeff’s Professional Audio for your repair needs. 602-274-0794 After your equipment is repaired, please call us to have your device reinstalled correctly.

What Our Clients Say

“Jordan came to my home today and helped set up our new Cable boxes and to program our universal remote. He was on time, very courteous, efficient and helpful. I have another speaker issue and will definitely have him back to address this soon. He was great!”
– Trish L., Scottsdale, AZ

“I have worked with The Hook Up for years. Jordan, the current tech, is a most professional, capable, gentleman who has successfully attended to any installation request we have had. highly recommended!”
Joe S., Paradise Valley, AZ


“We purchased a new television and immediately called The Hook Up to set the TV up. Jordan came out at the scheduled time and made everything work perfectly! We had used the service 6 years ago and this time was just as good as the first…Jordan was prompt, professional, and hard-working. He showed us how to use the new features and even set up the headset so it works with the TV. I’m amazed at how easy it appears for him, and I also know that it would have taken us hours to do what he did so efficiently. Many thanks to Jordan for a GREAT job done in short order!”
Allan T., Chandler, AZ


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About Jordan

Jordan family photo

Jordan Spear moved to the valley of the sun in the fall of 2015. After settling into his new home, he started working for an audio/video company based out of Scottsdale Arizona. During this time, Jordan honed his skills and developed into a formidable audio/video professional. In 2016, Jordan met Alan Brown, who was looking for a skilled audio/video specialist to take over operations of The Hook Up Phoenix. Jordan spent 4 months training with Alan in operating the Phoenix Hook Up location. In early summer 2016, Alan left Phoenix to grow the Hook Up into the northern New Mexico market. Jordan has always had an interest in technology and audio/video automation. Jordan is a natural problem solver and really enjoys helping customers have a simpler entertainment experience. In early 2018, Jordan became the head of Phoenix Hook Up operations. The Phoenix customers have responded well to Jordan, giving him much praise. Jordan continues to provide the quality service that the Hook Up has become known for, for nearly two decades in the Phoenix market.